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Infina Health Private Pay Medical Transport Services

At Infina Health we also realize that each patient is an individual case - and we also know that there are times that you need to get to the hospital, and your insurance is not available. That is why we are proud to present our own private pay transport offer: a completely transparent, flexible, and high-quality alternative to the standard insurance-based services.

Whether you need to get to an outpatient appointment you have scheduled, a follow-up visit, a diagnostic test or a rehabilitative session, our private pay plans provide you with choice, comfort and peace of mind.

Why Infina Health Is Unique in Its Private Pay Medical Transport Services

Infina Health is unique in its unmatched combination of customer care, medical professionalism and operational excellence when comparing to its private pay medical transport services. That is what makes our service different:

Patient-Centred Philosophy

Each trip at Infina Health is patient centred. We are not only trying to transfer patients in one location to another but to provide them with safety, dignity, and emotional comfort along the way. Every transport is treated with sympathy, respect and effective communication.

Skilled and Caring Staff

Our company has skilled drivers, EMT, and caregivers who are trained on customized medical transportation. When it comes to managing medical requirements, they enable comfort, reassure patients and families. All the interactions are compassionate, and all the rides are peaceful and safe.

Differentiated Transport Solutions

Infina Health provides customized private ambulance service in various cases such as hospital discharges and post-surgery transportation, dialysis, rehabilitation, and long-distance relocation. Every journey is tailored to the medical and physical abilities of the passenger and his preferences.

ADA-Compliant and Accessible Vehicles

Our buses have transport services that are ADA compliant and have comfortable seating, ramps and safety belts. This makes it accessible to the disabled, the elderly and mobility challenged patients - facilitating independent living transport among all.

Flexible Private Pay Programs

As opposed to the old system of transport services which was bound by insurance issues, the private pay model of Infina Health enables the family to dictate when, where, and how the transport should be organized. It allows faster scheduling, easier organization and high-quality service provision.

Dedication to Community Incorporation

Infina Health supports easy transportation to make community members with disabilities or restricted movement feel active and engaged. Our transport services promote autonomy and interaction whether it is a visit to the doctor, family outing or a community event.

Price Transparency and Affordability

We are sure that caring services should not have any hidden costs. The low costs of Infina Health private transport services are well priced and the family knows fully what they are paying and they do not incur unexpected expenses or billing problems.

Dependable Long Distance Transport Experience

We are focused on long-distance medical transportation, which coordinates safe active movements between cities or states. We handle all of the steps, including pre-trip planning, patient comfort on the way, providing an assurance to patients and their families.

Our Private Pay Medical Ride Safety Services

Our diverse services on private pay transportation are provided to meet any mobility or clinical requirement. Some examples:

Privatized Clinical Transport

Require transportation between hospitals, between a hospital and a rehabilitation center, or an outpatient operation? Our personalized pay service clinical transportation would make sure your trip is taken care of by qualified personnel that have the proper equipment and scheduling assistance.

Diagnostic Transport by Private Pay

On-time, no-insurance, and direct-to-destination, and it is our private pay diagnostic transport (imaging appointments, diagnostic labs, or specialty clinics).

Bariatric Private Pay Transport

To provide a higher weight or more complex mobility client with the extra space, specialized equipment, and dignity in movement, we have offered the option of private pay bariatric transport, which will help fulfill their mobility needs.

Disability/Mobility Assistance Rides on A Private Pay Basis

Whether it is a wheelchair, walker, or any other assistive device, our private pay mobility and wheelchair services offer self-pay door-to-door medical transport. These are designed to take care of disabled adults or seniors or any other person requiring the additional care.

Senior Transport Private Payment

Seniors need comfortable rides that they depend on as they visit outpatient centers, do follow-ups, therapy or rehab. Our personal transport senior model is also provided as our guarantee of punctuality, professionally trained staff, and a smooth and respectful ride.

Non-emergency Patient Transport Company Model / Private Pay Non-Emergency Rides

We are also in the business of non-emergency medical transport (NEMT) of self-pay patients. Therefore, be it a routine check-up appointment, an outpatient appointment or a follow up therapy treatment, our self-pay non-emergency rides are an alternative to the usual NEMT that offers simplicity.

Infina Health Private Pay Medical Transport Services

Power your students to reliable, convenient transportation to their daily and other special occasions.

How Private Pay Medical Transport Pricing Works in Pennsylvania

The costs of private pay medical transport services in Pennsylvania include a base charge, mileage, care time, and the type of vehicle that will be used for the trip, including a sedan, wheelchair van, stretcher, and bariatric. Infina Health provides a transparent quote that sums these up before confirming the ride!  
Each medical ride is unique, making it difficult to come up with a flat rate. We calculate the cost of each trip based on 4 factors and you'll see this total before you book. 

Car Model

Pricing is influenced by the kind of vehicle that is purchased. So, it can be a standard sedan, a wheelchair-accessible van, a stretcher bed, or a bariatric car. Every type of vehicle is associated with a certain equipment and space needs that affect the overall price.

Distance and Miles

The cost of the medical transport is affected by the distance of the ride or transfer. Longer journeys, like inter-facility relocation or out-of-town travels take more time, fuel, and logistics arrangement, which are indicated in the fare.

Time and Waiting

Waiting periods and the travel time also contribute. Rides that are booked in early mornings, late evenings, or during peak time or when the wait time is lengthy can be charged extra, based on staffing and operational requirements.

Special Equipment or Staffing

Some health care demands specialized equipment or humanists. Oxygen, lifts, attendants or a monitoring device increases costs due to the additional care and resources needed to provide safety during transport.

Location

Location of the ride also influences the price. The distance, time of travel, and plans of actions will affect the cost of transporting people to remote locations, neighbouring states, or places with special coordination.

Scheduling Urgency

The urgent or last-minute booking can affect price because of the speed of delivery and a vehicle availability. Priority scheduling guarantees quick access to the safe and reliable non-insurance medical services in terms of medical rides.

How Much Does Private Pay Medical Transport Cost in Pennsylvania? Typical Price Ranges

Private pay rides in Pennsylvania are usually priced at [$X] for a local sedan ride and will vary based on the type of vehicle, distance and level of care. Below are some examples of places to start. The exact price is guaranteed in your booking quote before you book. 

Ride Type 

Base load Fee 

Wait time (per hour, billed in 15-minute increments) 

Sedan / livery, single ride 

$17.00 – $23.00 

$21.25 – $28.75 

Small van, multi-load 

$16.28 – $22.02 

$25.50 – $34.50 

Large van, multi-load 

$15.30 – $20.70 

$29.75 – $40.25 

Standard wheelchair 

$46.75 – $63.25 

$38.25 – $51.75 

Bariatric wheelchair 

$55.25 – $74.75 

$46.75 – $63.25 

Wheelchair rental 

$42.50 – $57.50 

N/A 

Bariatric wheelchair rental 

$55.25 – $74.75 

N/A 

 

Stair chair 

$140.25 – $189.75 

N/A 

Stretcher / ambulette 

$157.25 – $212.75 

$38.25 – $51.75 

Basic Life Support ambulance 

$276.25 – $373.75 

$55.25 – $74.75 

Advanced Life Support ambulance 

$552.50 – $747.50 

$68.00 – $92.00 

Payment Methods and Receipts for Private Pay Medical Rides

Payment for private pay medical rides can be made with credit and debit cards and other agreed payment methods at Infina Health. You get an itemized invoice after your ride with the base fare, mileage, wait time, and equipment charges all clearly listed [sent via e-mail or text message so you know what you were charged for.

Accepted Payment Methods

Cash, money order, certified checks, cashier's checks, prepaid cards, credit card, debit card, Zelle, Cashapp, PayPal, Venmo, wire, Ach, and ride-now-pay-later. 

 

Receipts and Invoices

Each trip is accompanied by an itemized bill with a description of each charge. Include it in your records to pass on to a family member to help with costs or to compare with plan coverage rules.

Paying for Someone Else

Family members, caregivers, and facilities may schedule and cover the cost of a ride to and from the facility for a rider. Check if a third party can pay and how. 

 

Billing Questions

Call 1-888-4-INFINA if you notice something is amiss on an invoice, and we’ll discuss it with you. Add billing email address or hours worked.

 

 

Who is Eligible to Private Pay Transport?

We believe in the accessibility and comprehensibility of private pay transport. Our private pay transport client eligibility is easy:

  • You can book and pay the service as an out-of-pocket customer.
  • You require more medical or mobility services than can be offered by a typical taxi or ride-share. Also, you want to enjoy the comfort and professional services of a specialized medical transport.
  • You might or might not be covered to ride on insurance. That is because you use the private pay route, since it has more convenience, flexibility or even special equipment.
  • You have an appointment on transport to a doctor, outpatient surgery, exam, rehab appointment, facility transfer or follow-up.
  • The state of your health is not an acute case (such that you would call 911 or ambulance service). You are seeking non-emergency and safe and scheduled care

How to Book and Cancel a Private Pay Medical Ride in Pennsylvania

Book by calling Infina Health at 1-888-4-INFINA or using our online form, with your pickup and drop-off, date and time, and mobility needs. We quote you and then confirm your ride. If you wish to cancel or reschedule, please call us at least 24-hours before pickup otherwise a cancellation fee will apply. 

Step 1: Contact Us or Submit Request Online

Contact us through phone or our web site to give your pick-up address, destination (clinic, diagnostic lab, rehab center or specialty clinic), date and time of choice and any special transport requirements. This begins your private pay medical ride booking process. 

Step 2: Vehicle & Service Selection

Select the model of the car that fits your purpose, either wheelchair van, stretcher-equipped car, bariatric vehicle, or sedan. Denote any special needs, like oxygen or attendant care, or other mobility devices, to your private pay medical transportation services. 

 

Step 3: Get Cost Estimate

We offer an open and transparent price quote that includes fare, distance, waiting time and the special equipment or manpower required. This will provide you with a comprehensive view of your personal estimate of the cost of transporting pay. 

Step 4: Schedule and Confirmation

Upon agreeing with the estimate, we ensure that you are booked, a vehicle is allocated, and driver is provided. Next you are updated via our private pay ride confirmation system to ensure that your transport is both secure and booked efficiently. 

Step 5: Day of Service

Our driver is punctual on the day of your ride, he helps with boarding and mobility equipment, and keeps you safe all the time. This is provided through our private pay ride dispatch system in order to provide dependable service. 

Step 6: Track & Communicate

You are able to follow up your ride on real time and updates are provided through our communication channels. This gives one peace of mind, and trust in our personal care medical ride safety services throughout your journey.  

Step 7: Completion & Billing

You are given an easy-to-understand transparent invoice after the ride. The payments are made directly as an out-of-pocket patient rides system, by credit/debit or other agreed-upon means, which is linked to our private pay transport billing process. 

Step 8: Follow-up and Support

The members of our team are ready to help with any queries, further booking or transportation. Meanwhile, we guarantee constant service and satisfaction to our private pay transport customers, so your whole experience will be hassle free, and trustworthy. 

When Insurance Pays for Your Medical Ride and When You Pay Out-of-Pocket

Generally, original Medicare will not pay for non-emergency transportation, except in a few instances where there is a medical necessity for using an ambulance. Medical Assistance residents in Pennsylvania are eligible for county-sponsored MATP rides, while some Medicare Advantage plans provide “ride benefits.” If none of these work, then you can use a private pay ride. 

Whether insurance covers or not depends on who you are, what your ride is and what you are using it for. Common options include: 

1
Original Medicare
Medicare does not pay for non-emergency ambulance service in all situations, for example, when using any other mode of transportation might be harmful to your health, and a doctor's order may be necessary. Wheelchair vans and sedans are not ambulances, and so they are not routinely covered.
2
Medicare Advantage
Several Medicare Advantage plans may pay for transportation to and from a doctor's appointment. Each plan has unique benefits, trip limits and approved providers, so please be sure to check with your plan prior to booking.
3
The Medicaid Program and Pennsylvania's MATP
The Medical Assistance Transportation Program offers non-emergency transportation, free of charge, to Pennsylvania residents who are Medical Assistance beneficiaries and have a transportation need. Appointments are made through your county MATP office and typically go from your door to the door. Meanwhile, BARTA is the MATP provider in Berks County. Rides will be scheduled as economically as possible with ride time and vehicle availability.
4
VA, Waiver, and Agency Programs
Veterans, waiver participants, and clients of human services or aging agencies might receive transportation through their program. For Veterans Affairs programs, Support Services & Waiver Programs, Managed Care Organizations, and Area Agencies on Aging, please check our pages.
Pricing & What Affects Cost

Conclusion

The selection of the appropriate transport, particularly the cases when the insurance, the mobility conditions, or other time-related considerations are problematic, is essential. Infina Health lets you travel with dignity, safety and convenience with our out-of-pocket patient rides, private pay transport booking options and with our special purpose of providing you with support.

When you need a dependable and professional transportation service that is not included in the usual insurance service model: diagnostics, outpatient care, rehabilitation, mobility, and elder or disability care, our private payment services are an excellent option.

We blend the highest standards of the industry with direct access, transparent rates, a sense of ease with scheduling and a full selection of types of vehicles.

Do not make transportation an impediment to your treatment.

Call us now and find out the difference of using a private pay medical transport provider that places you first.

Our Other Third-Party Agency Services

Infina Health is an ally to Human Services Departments offering dependable, compliant medical transport and on-site medical standby services to vulnerable people. Our prepared EMTs and paramedics deliver care to the community programs, welfare visits, public events, and emergency response. Infina Health focuses on safety, coordination, and regulatory compliance.

 

 

Infina Health is proud to support Veterans Affairs (VA) programs with safe, respectful and accessible transportation for veterans who require medical, therapy and community-based services. Our ADA accessible vehicles and trained drivers provide comfort and reliability. We assist VA programs in lowering barriers to veteran care access. 

 

Infina Health’s 
transportation for Support Services and Waiver Programs, include state-funded disability, aging and home and community-based services. Our rides focus on safety, independence and continuity of care. We assist agencies in providing their members with on-time appointments and necessary activities transport. 

Infina Health supports fiscal management programs with compliant, trackable and documentation-ready transportation services. Our secure scheduling, billing and ride verification systems provide accountability to agencies and care coordinators. So, we simplify the workflow of transportation while ensuring high levels of safety and accessibility. 

 

WHAT OUR CLIENTS SAY

FREQUENTLY ASKED QUESTIONS

— What would happen in case the ride was insurable? Is it better to use insurance?

In case it is insured and you like that path, you can still take that path. Nevertheless, the reason why many clients choose the private pay model is that it does not involve insurance delays, authorizations, or limitations. The private pay medical transport provider status allows you to enjoy the benefits of booking flexibility, vehicle and staff choice, and simplification.

+ Do you have safe and well-maintained vehicles?

Absolutely. Our safety measures are strict, we do regular maintenance, check-up of our vehicles and train our drivers. Your ride belongs to our in-house pay transport quality assurance procedure.

+ What will happen in case I require the use of equipment such as self-pay stretcher service?

We have complete range of types of vehicles- sedan to stretcher-fitted rigs to bariatric vans. At the time of booking, inform us of your requirements: stretchers service, oxygen support, wheelchair lift, and we will make preparations. That is one of our private pay mobility assistance capabilities.

+ What happens in case of the need to cancel or reschedule? Is there any private pay transport cancellation policy?

We have accommodating booking and scheduling services. In case of changes in your appointment, just inform us and we will adjust your schedule of private pay transport. So, when making a booking, please request our definite private pay transport no-show policy.

+ Does it cost more to avail private pay rides in Pennsylvania?

This is dependent on the distance and type of vehicle. However, due to the streamlined nature of the process and lack of insurance bureaucracy, the overall out-of-pocket price is competitive with the standard NEMT by the client. Our self-pay medical transport service cost is always clear.

+ How to enact transaction for self-pay rides?

Payment is through credit/debit card, or other mutually agreed option. After the ride, you will get an invoice through our own private pay transport billing system.

+ What are the transportation services of Infina Health to waiver clients?

Infina Health provides complete waiver transportation services such as Medicaid waiver medical transportation, HCBS transportation, autism waiver transportation services, adult waiver transport services, and ID / A waiver transportation. We also assist on the daily needs and have home and community services rides and transportation of the waiver program members.

+ How do I test whether I am eligible in waiver transportation?

You can call Infina Health, and our team will complete all eligibility checks on waiver transport by turning to our developed transport eligibility tool in case of waiver clients. All qualifications regarding Medicaid, state and program specifications are verified prior to any ride being scheduled.

OUR SERVICES

Qualified healthcare team offering quick and sophisticated attention during emergencies.

Qualified healthcare team offering quick and sophisticated attention during emergencies.

Safety, comfort, and mobility assisted transport.

Severe in-transit care with constant observation of serious conditions.

Kind checks for the well-being of vulnerable patients.

Dedicated transport for bariatric patients in a safe, comfortable manner.

Safety, dignity, and patient comfort in bariatric wheelchair transport.

Quick and dependable emergency care that can stabilize patients.

Comfortable paratransit transport that is efficient & safe to all passengers.

Secure, convenient transport to people who need personal, non-emergency travel.

Secure, comfortable rides to patients with special needs and care.

Assured stretcher transportation with dignity and medical safety.

Affordable and safe transportation of patients in wheelchairs.

Assist the elderly with a ride to healthcare, shopping, and appointments.

Effective use of funds to finance transport services and patient care.

Collaboration with local agencies to offer safe transportation to patients.

Secure, patient-centred transportation to people that live independent lives.

Quality transport solutions to assist MCO-insured patients and programs.

Reliable and secure transportation of patients with self-pay services.

Secure, efficient transport assisting students in privately managed institutions.

Quality transportation services to serve schools and students.

Dependable, caring rides to those receiving community support services.

Compliance, reliability and patient safety through coordinated rides by brokers.

Empathic transportation that keeps veterans safe and timely to VA programs.

Vocational Rehabilitation

Smooth movement of visitors to community fairs and carnivals.

Dependable transportation to neighbourhood and civic events.

Quality transport that means being on time to concerts and live music.

Consistent logistics that guarantee deliveries at construction sites on time.

Business, reliable transportation of convention or event attendees.

Protective, secure rides in aid of participants to charity events and causes.

Comfortable, safe transportation to local, regional or cultural festivals.

Business transport that facilitates easy access to charity events.

Convenient, business rides to the guests in the formal gala/celebrations.

Professional hotel delivery to keep guests have convenient travel.

Consistent transport services to serve marathon runners, employees, and fans.

Business, convenient transportation of spectators to sports events.

Secure, stable transportation of patients to all forms of appointments.

Comfortable travel guaranteeing a safe and timely access to chemotherapy.

Rides to the dentists that are comfortable, reliable, and safe.

Safety, timely transportation of patients to dialysis appointments.

Trustworthy transportation of regular check-ups and emergency doctor visits.

Co-ordinated transport of hospitals, medical centers and healthcare networks.

Local and timely transportation to local and specialized medical clinics.

Guaranteed safe rides coming to and leaving outpatient surgery.

Timely transportation to patient physical therapy or rehabilitation.

Professional and safe transportation for radiation therapy sessions and treatments.

Stable, secure transportation of patients going to rehab or recovery programes.

Good transportation services to patients in skilled nursing and long-term care.

Transportation of medical specialists visitation or consultation.

Timely transportation to wound care and treatment appointments.

Spearing transport of youth who are on foster care or agency programs.

Trustworthy transportation to get guests to baby parties safely.

Comfortable transportation of people to religious services or events.

Decent, on time transportation of funeral guests and family members.

Secure, orderly trips that would guarantee punctuality at graduation events.

Easy and reliable transportation to hair salons and hair care.

Reserve taxi services for a legal meeting or legal consultation.

Convenient transportation to watch a movie, theater, or cultural performance.

Trustworthy transport for community outreach & nonprofit services programs.

Safe transport helps people take re-entry or correctional transition programs.

Reliable transport to people attending cultural or religious events.

Secure, structured rides for attendees to reunions & family get-togethers.

Affordable transport for children going to summer camps and activities.

Safe, professional transportation for attendees who go to special events.

Reliable transportation that brings people and parties safely to the wedding.

SERVING YOUR LOCAL COMMUNITY