Publish Date: March 28, 2023
How Infina Health is Improving Access to Medical Transport Services in Berks County
In the modern fast-paced healthcare environment, the availability of quality medical transport has become analogous to the availability of quality medical care. To the individuals residing in Berks County, Pennsylvania, this access has traditionally been characterized by several difficulties such as: geographic distribution, transportation deficiencies, aging groups and minimal non-emergency options.
However, this is changing nowadays Infina Health, a front-runner in product turnkey patient transportation, is redefining patient transport in Berks County entirely by transporting patients safely, at an affordable rate, and in good time.
Infina Health provides its patients with everything they need when it comes to transportation services: high-tech scheduling, wheelchair accessibility, emergency transfers, and regular outpatient visits, and more.
In the following post, we will look at how Infina Health is enhancing access to medical bunch services throughout the Berks County region and why that is essential now more than ever.
Healthcare Transportation Gap Berks County
Factors that affect access to healthcare in the Berks County are as follows:
- Big towns which are not in the city centres such as Reading and Wyomissing
- Poor accessibility to transportation means in such towns as Fleetwood, Boyertown, and Hamburg
- With a growing number of citizens in need of dialysis and subsequent rehabilitation and supported care, the population is aging
- Various numbers of people who are disabled or chronically ill
- Patients who cannot make their appointments due to never having reliable transport
Such transportation obstacles do not only exert inconvenience; they result in:
- Lost, or delayed, care
- Increase in a higher usage of the emergency room
- Hospital readmissions
- More caregivers load
- Poor health outcomes in dystopia
This is the gap that Infina Health fills
1. Provision of Full Spectrum of Medical Transport
Infina Health supplies one of the most exhaustive sets of medical transport services in the Berks County area, as well as a wide variety of customers among patients with distinct health and mobility requirements.
Emergency and ALS/BLS Transport
Infina Health collaborates with the local medical care and services facilities to offer Advanced Life Support (ALS) and Basic Life Support (BLS). Such ambulances are prepared to serve:
Inter-facility transfers
Stabilization of High-risk patients
The post-surgical transport of patients
State of the art cardiac monitoring during transfer
Non-Emergency Medical Transportation (NEMT)
The NEMT services are essential to patients, who have to attend:
- Dialysis
- Chemotherapy
- Physical therapy
- Routine specialist clinics
Infina Health guarantees promptness, low charges, accessibility by providing rides on a timely basis; billing is possible through Medicaid to eligible patients.
Wheelchair and Stretcher Transport
To people over the age of 60, persons rehabilitating after surgery, or those who are otherwise immobile, Infina Health offers:
- ADA-compliant vehicles
- Hydraulic carriers and ramps
- Trained transport aides
- Safe and comfortable transportation to and from home or care facility
This enhances access amid patients that could not qualify in ambulance provisions but cannot use the normal cars.
Medical Transportation Long Distance
Berks County citizens are forced to drive to Philadelphia, or Allentown or even New Jersey to get specialized care. Non-emergency, long-distance transport is offered by Infna Health including:
- Trained staff
- Real-time tracking
- Inter-state service co-ordination
- Comfortable, climate-controlled cars
It may be an outpatient or an out-of-county transfer of a rehab patient but with Infina Health, you leave the transport fuss behind and will experience a continuation of smooth care.
2. Power Technology Enabling the Patients and the Providers
Infina Health incorporates the latest technology in its working process, which enables:
Real Time Booking and Notifications
It gives the ease by patients and families to schedule transportation via phone, web portals, or facility requests. They receive:
- Verification messages or telephone calls
- Updates as the car travels on the road
- Arrival notifications
- Trip completion messages
GPS and Route Optimization
All the vehicles are GPS-enabled to deliver:
- Effective, hassle-free routes
- Family members or the medical staff can get live updates
- Faster waiting time
This will be most critical in the rural settings in the Berks County where route planning will prevent otherwise avoidable terrain or traffic-induced delays.
Electronic Health Record (EHR) Integration
Infina Health partners with the facilities to combine important information about patients, and this includes:
- Mobility care requirements
- Allergies or conditions to watch out
- Appointment details
This helps establish continuity of care inclusive of transportation.
3. Targeting High-Risk and Underserved Population
Infina health is boosting the access to the vulnerable and underserved populations in Berks county:
Seniors and residents of long-term care facilities
Bringing consistent transportation to senior living communities, nursing homes, and rehabilitation facilities, Infina Health assures the use of transportation that does not require relatives to take days off or be reduced to a few community transportation choices.
Medicaid and Low-Income Patients
Infina Health provides its qualifying patients with no-cost experience using partnerships with NEMT and capabilities of billing Medicaid missions. Transport is made available to important care such as:
- Prenatal visits
- Paediatric checkups
- Mental appointments
- People with Disabilities
Be it delivering patients in wheelchairs or vehicles with stretcher board provisions, Infina health makes sure that the patients with mobility issues have courteous and comfortable on-time transportation services every time.
4. Establishing Relationships in Partnership in Berks County
Enhancing access would require collaborating with the whole healthcare system. Infina Health cooperates with:
- Hospitals such as Reading Hospital and Penn State Health St. Joseph
- Dialysis and cancer treatment centres
- Day treatment centres
- Group homes residential centres
- Urgent care and primary care physicians
Through these alliances, it becomes possible to:
- Streamlined discharges
- Timely follow-ups
- Reduced number of ER visits
- Enhanced care planning
5. Individualized Care that is Human Spun
In principle, Infina Health thinks that medical transport is not only about logistics. It is one of the processes of care to the patient.
Caring Drivers and Medicals
Every single member of the Infina Health has been trained not only on the technical aspects but also on how to communicate to patients, empathize with them and be sensitive towards their culture. This is particularly when in transit:
- Older patients who are vulnerable
- The people with mental disabilities
- Sick or post operative patients
Custom Transport Schemes
Each run is individualized to a patient:
- Medical condition
- Physical needs
- Emotional comfort
- Appointment timing
All details count including oxygen support to adapting the schedule to the family availability.
Why This is Important to the Future of Healthcare in Berks County
Patients who attend follow-ups in a timely manner also have fewer chances of relapse or readmission.
- Reduction of Healthcare Costs
NEMT visits have lower costs as compared to ER visits.
Regular care has better recovery and control of chronic conditions and enhance the overall wellbeing.
- Reduced Requests on the Emergency Services
Infina Health decreases the undue cost to the 911 and EMS resources by providing NEMT and wheelchair transport.
Conclusions: Infina Health is making Berks County healthier
Patient care should never be interrupted by the means of transportation, no matter it is a grandmother requiring dialysis in Kutztown, a post-op patient in Reading, or an adult with disabilities in Fleetwood. Infina Health is transforming the narrative of Berks County by ensuring that medical transport has never been as accessible, caring, and connected as it has become.
At Infina Health we achieve it through a marriage of technology, community engagement, personalized care, and clinical excellence and make sure that no patient is left behind, irrespective of age, income, or ability.
Do you require Reliable Medical Transport in Berks County? Reach out to Infina Health
Today Berks County and neighbouring localities are served by Infina Health that provides the following:
- Wheelchair/stretcher transport
- BLS and ALS medical ambulances
- Dialysis, therapy, and checkups driven by NEMT
- Long-distance runs in Pennsylvania
Online updates and amiable care staffs We do not only take patients around, we take care of them, step by step.
Improving Access to Medical Transportation in Berks County
Infina Health is here to bridge the gap in healthcare access. Let us help you get to your appointments on time, every time.
Contact Us Today!