My routine changed completely after I was diagnosed. I needed a dialysis transportation service three times a week throughout the town. Since my strength was diminishing, I required medical transportation of elderly patients that was both safe, dignified, and comfortable. My doctor recommended Infina Health, a leader among professional NEMT providers, and one of the leading NEMT service providers in Pennsylvania. At first, I was reluctant—I had read bad reviews of medical transport providers and bad non-emergency transport scores of other wheelchair-transporting companies.  

However, since my first phone call, Infina has proved to be one of the medical transportation service experts. They described their medical transport, healthcare ride scheduling, and medical ride coordination system. The way they tackled the medical transport logistics convinced me that this was not merely another medical transport provider, but a part of the NEMT service leaders that are creating improved care delivery.  

The first ride I had was a ride in their wheelchair-accessible transport vehicle at a good time. The driver was a good example of a caring medical driver, who was professional, caring, and respectful. This was not some non-emergency patient transfer- it was the start of the trusting.