When mobility is a challenge, getting around shouldn’t be. At Infina Health, we are here to change the way you think about wheelchair transport. Whether it’s a trip to a medical appointment, a visit to family, or even a long-distance transfer, we understand the importance of a smooth, comfortable, and safe ride. That’s why we have made it our mission to offer you the most reliable wheelchair transport service, specifically designed to meet your unique needs.
We understand that transportation for individuals with mobility challenges requires more than just basic logistics. It requires care, comfort, and trust. Here is how Infina Health ensures you get the best wheelchair transport service every time:
Compassionate, skilled professionals who ensure your ride is smooth, comfortable, and supportive from start to finish.
Our specially designed vehicles ensure that you or your loved ones travel safely, comfortably, and with all necessary equipment.
No hidden fees, just straightforward pricing that gives you excellent value for a high-quality service.
We respect your time, ensuring you arrive on schedule for appointments, events, and travel.
Types of Wheelchair Transport Services We Provide
At Infina Health, we offer a range of wheelchair transport services to meet every need. Whether it’s for medical purposes, bariatric transport, or general travel, we’ve got you covered. Here’s a breakdown of the services we provide:
1. Standard Wheelchair Transport
For individuals using standard manual wheelchairs, our Standard Wheelchair Transport Service offers a reliable, safe, and comfortable travel option. Infina Health ensures that your wheelchair is securely fastened in the vehicle for a smooth journey, and our professional drivers provide assistance in getting you in and out of the vehicle. Whether you need transportation for a doctor’s appointment, shopping, or a social event, our Standard Wheelchair Transport service is designed to make your journey as effortless as possible.
Key Features:
Comfortable Ride: Vehicles designed to accommodate standard wheelchairs with secure seating and easy access.
Driver Assistance: Trained drivers who provide assistance with getting in and out of the vehicle, ensuring your safety.
Accessibility: Specially equipped vehicles with ramps or lifts for easy entry and exit.
2. Bariatric Wheelchair Transport
For individuals requiring bariatric wheelchairs—designed for larger bodies or those needing additional support—our Bariatric Wheelchair Transport Service is the solution. These wheelchairs require extra space, and so do our vehicles. At Infina Health, we offer wide, reinforced vehicles equipped to handle bariatric wheelchairs with care and respect. Our drivers are trained to assist bariatric passengers, ensuring comfort and safety during transit. Whether you’re heading to a hospital appointment, a family gathering, or any other destination, our bariatric transport service provides extra room and the peace of mind you need.
Key Features:
Spacious, Reinforced Vehicles: Extra-wide vehicles and specially designed ramps or lifts to accommodate bariatric wheelchairs.
Comfort & Safety: Vehicles designed to provide extra comfort and room for both the wheelchair and the individual.
Expert Driver Assistance: Drivers trained to assist bariatric passengers with sensitivity and respect, ensuring a safe, smooth ride.
3. Manual Wheelchair Transport
Manual wheelchairs offer a versatile and affordable mobility solution, and our Manual Wheelchair Transport Service is designed to make travel easy for users of these wheelchairs. Whether you’re going to a routine doctor’s visit, a family function, or just need a ride to the store, we offer a reliable, cost-effective service. Our vehicles are equipped to securely hold manual wheelchairs during transport, and our drivers will assist with boarding and exiting, ensuring a comfortable experience every time.
Key Features:
Secure Transport: Our vehicles are designed to safely transport manual wheelchairs, ensuring they are properly secured.
Easy Boarding & Exit: Drivers assist you with getting in and out of the vehicle, making your ride simple and stress-free.
Affordable & Accessible: An efficient and cost-effective solution for those using manual wheelchairs for daily mobility.
4. Powered Wheelchair Transport
For those who use powered wheelchairs, either battery-operated or motorized, we offer our Powered Wheelchair Transport Service. These wheelchairs tend to be heavier and bulkier than manual versions, so we’ve equipped our vehicles with specialized ramps and tie-down systems to securely transport your powered wheelchair. Our drivers are trained to handle the specific needs of powered wheelchair users, ensuring that your device is safely loaded, transported, and unloaded. Whether you are heading to a medical facility or simply going out for a social engagement, our powered wheelchair service is here to offer you a seamless, safe travel experience.
Key Features:
Specialized Ramps & Tie-Down Systems: Designed to handle the weight and size of powered wheelchairs securely.
Experienced Drivers: Our drivers are trained in the proper techniques to safely load, secure, and unload powered wheelchairs.
Dependable Transport: Designed to give powered wheelchair users a safe, comfortable, and worry-free ride.
Benefits of Our Wheelchair Transport Service
At Infina Health, we offer wheelchair transport services that prioritize comfort, safety, reliability, and customer satisfaction. Here are the key benefits that make our service stand out:
Comfort and Safety Guaranteed
When it comes to wheelchair transport, your comfort and safety are our top priorities. We understand how important it is to feel secure and at ease during your journey, which is why our vehicles are designed with the utmost care. Whether you are using a manual, powered, or bariatric wheelchair, we ensure that each ride is smooth and comfortable. Our vehicles are equipped with padded seating and ample space to accommodate your wheelchair and other mobility aids, while secure tie-down systems keep everything stable throughout the ride. Our professional drivers are trained to assist you with entering and exiting the vehicle, making sure you feel supported and safe from start to finish.
Reliable, On-Time Service
We know that punctuality matters. Whether you’re heading to a doctor’s appointment, a family event, or an important meeting, being on time is essential. Infina Health offers reliable, on-time transport by using efficient routing and planning. Our drivers are committed to getting you to your destination promptly, with a focus on avoiding delays. You can rest easy knowing that we respect your time, with real-time updates on your transport status so you’re always in the loop. Infina Health ensures that you never have to worry about being late for an important engagement.
Professional, Compassionate Drivers
Our drivers are a cornerstone of our service. Not only are they professionally trained to drive with care, but they are also compassionate and experienced in assisting people with limited mobility. They understand the importance of being respectful and supportive, ensuring that you feel comfortable and confident throughout your ride. From helping you get in and out of the vehicle to securing your wheelchair with care, our drivers are here to make your experience as pleasant and stress-free as possible. With Infina Health, you’ll have a friendly and respectful companion for your journey, offering assistance every step of the way.
Affordable Pricing with No Hidden Fees
We believe in making wheelchair transport accessible to everyone, which is why our pricing is transparent and affordable. At Infina Health, we offer competitive rates with no hidden charges. What you see is what you pay—there are no unexpected fees for additional services, assistance, or mileage. We understand that medical transport costs can add up, so we strive to keep our services cost-effective, while still offering the highest level of care and attention. With Infina Health, you can be sure that you’re receiving excellent service at a price that makes sense for your budget.
A Wide Range of Transport Options
Every individual has unique mobility needs, and Infina Health offers a variety of transport options to meet them. Whether you use a manual wheelchair, a powered wheelchair, a bariatric wheelchair, or a mobility scooter, we have the right vehicle to accommodate you. Our specialized vehicles are equipped with the necessary ramps, lifts, and secure tie-down systems to safely transport any mobility aid. This versatility ensures that no matter what type of wheelchair or scooter you rely on, Infina Health provides the right solution for your transport needs.
Convenient Booking Process
We know that your time is valuable, which is why we’ve made our booking process as simple and efficient as possible. Whether you prefer to book online or by phone, arranging your wheelchair transport with Infina Health is fast and easy. You’ll receive a quick confirmation with all the details of your ride, including your pick-up time, driver information, and vehicle type. We aim to make your experience seamless and hassle-free, so you can focus on the things that matter most.
Flexible Scheduling
Life is unpredictable, and we understand that your transport needs may change at a moment’s notice. That’s why Infina Health offers flexible scheduling options to accommodate your lifestyle. Whether you need on-demand transport for an urgent trip or regularly scheduled rides for recurring appointments, we can adjust to fit your needs. We are available for last-minute bookings, as well as for ongoing transportation, ensuring that we’re always there when you need us most. Our flexibility means that you can rely on us to meet your mobility needs, no matter the circumstances.
Customer-Centered Service
At Infina Health, we prioritize your satisfaction. Our customer support team is always available to answer any questions or concerns you may have about our services. We believe in providing personalized care, tailoring each transport experience to fit your unique needs. We also encourage feedback so we can continuously improve our services and ensure that your needs are always met. Our dedication to exceptional customer service ensures that every ride with us is a positive experience, and you can always trust that you’re in good hands.
Need Help with Wheelchair Transport? Why Wait? Schedule Your Ride and Get to Your Destination with Ease!
How Much Does a Wheelchair Transport Cost?
At Infina Health, we believe that high-quality wheelchair transport services should be accessible and affordable. We provide clear, transparent pricing to help you make informed decisions about your transport needs. Below, you’ll find a breakdown of our base rates, mileage fees, and wait-time charges. We offer competitive prices for both standard and off-hour transport to ensure that you get the best value for the quality service we provide.
Base Rates
Weekday Business Hours: $45 – $50
Our standard rate during weekdays from 9 AM to 5 PM is affordable and designed to meet your everyday transport needs.
Weekends & Off Hours: $75 – $90
For trips outside of regular weekday business hours, including weekends, we offer a reasonable increase in pricing to accommodate the additional demand.
Holidays: $85 – $100
During public holidays, the rate reflects the extra resources required for transport, ensuring that you still get the best care and service available.
Additional Mileage Fees
For transport that requires travel beyond the initial pickup or drop-off location, additional mileage fees will apply. These fees are based on the time of day, ensuring that we offer fair pricing for your journey:
Weekday Business Hours: $3 – $5 per mile
For weekday trips, we keep mileage fees low, ensuring that you get great value for transport during regular hours.
Weekends & Off Hours: $5 – $7 per mile
For weekend and off-hour transport, a slightly higher rate applies due to demand and scheduling flexibility.
Holidays: $5 – $10 per mile
Holiday rates reflect the added challenge of coordinating services on special days, ensuring reliable transport even during peak times.
Wait-time Fees (per 30 minutes)
Sometimes, delays can happen, whether it’s due to traffic, longer than expected visits, or other factors. We understand that your time is important, so our wait-time fees are designed to be fair and transparent:
Weekday Business Hours: $15 – $30 per 30 minutes
If you need to keep the vehicle waiting during weekday business hours, we charge a reasonable fee based on the waiting period.
Weekends & Off Hours: $15 – $30 per 30 minutes
Wait-time fees on weekends and off-hours are similar to weekday rates, keeping everything fair and consistent.
Holidays: $15 – $30 per 30 minutes
For holidays, wait-time fees are also charged to ensure we maintain the highest level of service during high-demand times.
How to Book Your Wheelchair Transport with Infina Health
Booking your wheelchair transport with Infina Health is quick, easy, and flexible. Whether you prefer to book online or by phone, we offer multiple options to suit your needs.
Step 1: Choose Your Service
Start by selecting the wheelchair transport service that best meets your needs. Whether you need bariatric transport, standard wheelchair transport, or non-emergency medical transport, we have the right option for you.
Step 2: Provide Your Details
Tell us where and when you need transportation. This includes your pickup location, destination, and any special requirements you may have, such as assistance with entering or exiting the vehicle.
Step 3: Confirm Your Booking
Once you’ve entered your details, confirm your booking. You will receive a confirmation email or text message with all the information about your transport service.
Step 4: Enjoy Your Ride
On the day of your transport, our driver will arrive at the designated time, ready to assist you with your journey. Whether it’s helping you into the vehicle or ensuring your wheelchair is secure, we’ll be there to make your ride comfortable and safe.
John M. – “I’ve been using Infina Health for my medical appointments for months now, and I couldn’t be happier. The drivers are always professional and kind, and the vehicles are comfortable and clean. I feel completely safe knowing I’m in good hands.”
Laura T. – “As a bariatric patient, finding transport that accommodates my needs has always been a challenge. Infina Health made my ride easy and stress-free. The driver was extremely accommodating, and the vehicle was spacious and comfortable.”
Sophia R. – “The booking process was easy, the price was reasonable, and the service was excellent. I felt cared for every step of the way, from booking to drop-off. I highly recommend Infina Health for anyone needing wheelchair transport.”
Start Your Journey with Confidence and Book Your Ride Now
When it comes to wheelchair transport, you deserve the best. At Infina Health, we offer a range of services to ensure that every ride is tailored to your needs. From bariatric transport to powered and manual wheelchair options, we’ve got you covered. Our compassionate, professional drivers are dedicated to making sure you feel comfortable and supported during your entire journey.
We understand that transportation should never be a barrier to living your life, which is why we’re committed to providing reliable, on-time service that prioritizes your safety and comfort. Whether it’s a quick trip or a longer journey, you can trust Infina Health to get you where you need to go, safely and on time.
Don’t wait to experience exceptional wheelchair transport. Simply fill out our contact form, call us at [your phone number], or email us at [your email address] to get started today!
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Frequently Asked Questions
Q: How do you transport a patient in a wheelchair?
A: Transporting a patient in a wheelchair involves careful planning and attention to the individual’s comfort and safety. Typically, a caregiver or trained professional will assist by positioning the patient properly in the wheelchair, ensuring they are secure and comfortable. Depending on the type of wheelchair (manual, powered, or bariatric), the wheelchair is then safely loaded into a vehicle designed for wheelchair transport, like a wheelchair accessible van. The patient is safely secured with seatbelts or other restraints during transport to prevent any movement or injury. It's essential that the driver or caregiver maintains communication with the patient to reassure them and ensure they are comfortable during the ride.
Q: What is a transport wheelchair?
A: A transport wheelchair is a lightweight, compact wheelchair specifically designed for transport purposes. Unlike standard wheelchairs, transport wheelchairs do not have large wheels at the back, making them easier to maneuver in tight spaces, but they do require someone to push them. They are typically used for short distances and are ideal for transferring patients from one location to another, such as from a car to a doctor’s office or hospital room. Transport wheelchairs are most commonly used in hospitals, airports, and other environments where short, easy transfers are needed.
Q: Who would use a transport wheelchair?
A: Transport wheelchairs are most commonly used by individuals who require assistance with mobility but do not need a traditional, self-propelled wheelchair. These may include elderly individuals, patients recovering from surgery or illness, or those who have temporary mobility issues such as broken bones or sprains. Additionally, caregivers, family members, or medical personnel often use transport wheelchairs to move patients in settings like hospitals, clinics, or airports. The lightweight and easy-to-maneuver nature of the transport wheelchair makes it an ideal choice for these situations.
Q: What is a wheelchair bus?
A: A wheelchair bus, also known as a wheelchair accessible bus or shuttle, is a public or private transport vehicle equipped with accommodations to safely transport passengers in wheelchairs. These buses typically feature ramps or lifts that allow a wheelchair to be easily rolled on and off, along with securements to ensure that the wheelchair stays stationary during the ride. Wheelchair buses are especially important in public transportation systems to provide accessibility for individuals with mobility impairments. They are often used for city commutes, long-distance travel, or specialized transport services for those who need accessible transportation options.
Q: What is the purpose of a wheelchair transfer?
A: A wheelchair transfer refers to the process of moving a patient from one surface to another while using a wheelchair. This could involve transferring a patient from a bed to a wheelchair, from a wheelchair to a car, or from one type of chair to another. Transfers need to be done with care to prevent any injury to the patient or caregiver, and various techniques or assistive devices, such as transfer belts or slides, can be used to make the process easier and safer. The purpose of a wheelchair transfer is to provide mobility assistance to individuals who may have difficulty moving independently, ensuring they can navigate different environments.
Q: Is wheelchair transport covered by insurance?
A: In some cases, wheelchair transport may be covered by insurance, particularly for medically necessary trips such as appointments with doctors, hospitals, or rehabilitation centers. It’s important to check with your insurance provider to determine whether the transport service is included in your coverage, or whether you’ll need a pre-authorization. Some private medical transport companies may also accept insurance, Medicaid, or Medicare, depending on the specifics of the patient's situation.