Dialysis

For dialysis patients, the journey to and from treatment is just as important as the treatment itself. Whether it’s the exhaustion from your condition or the worry about missing a critical session, getting to dialysis shouldn’t be a source of stress. At Infina Health, we specialize in providing reliable, safe, and comfortable transportation for patients who need regular dialysis care. We understand the challenges dialysis patients face, and we’re here to make that journey as smooth as possible.

Missing a dialysis session or struggling with unreliable transportation can have serious health consequences. Infina Health is committed to offering dependable and timely services, ensuring that you always arrive at your dialysis center on time, and are able to return home afterward in comfort and safety. Our vehicles are equipped to handle a range of patient needs, from basic medical transport to more specialized services such as bariatric or critical care transport.

Here is what makes Infina Health stand out:

• Whether you need a standard ride, wheelchair accessible transport, or critical care transportation, we offer a variety of solutions to meet your specific medical needs.

• Our services are available around the clock, ensuring you get the transportation you need, whenever you need it.

• Our fleet includes vehicles with the latest safety and comfort features, including wheelchair lifts, bariatric seating, oxygen support, and more, ensuring a safe and comfortable ride for all patients.

• Our drivers and medical personnel are fully trained in providing both compassionate care and emergency support when necessary.

• We know that timing is critical, and we pride ourselves on being punctual, ensuring you arrive at your dialysis appointment on time and without unnecessary delays.

• Whether you’re traveling to a routine dialysis appointment or have more specific medical needs, we ensure your ride is secure, with safety features and seating that prioritize comfort.

• Infina Health works with many insurance providers, including Medicare and Medicaid, to ensure your transportation is covered, saving you from additional financial stress.

• We provide real-time tracking for your transportation, keeping you informed and giving you peace of mind regarding your arrival time.

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We Offer a Vast Range of Transportation Solutions for Dialysis Centers

At Infina Health, we understand that no two patients are the same, and each person has unique transportation needs. That’s why we offer a comprehensive range of medical transportation services designed to meet every requirement, from routine dialysis appointments to more complex and critical care situations.

1. Emergency Medical Transportation

Sometimes, medical emergencies require immediate and reliable transport. Whether you’re experiencing a health crisis, or you need urgent transport to a dialysis center or hospital, our emergency medical transportation service ensures that help is on the way when you need it most. We have highly trained emergency medical technicians (EMTs) and paramedics ready to provide life-saving care during transport. Our emergency vehicles are equipped with advanced medical equipment, ensuring that every patient receives the care they need while on the road.

2. Non-Emergency Medical Transportation (NEMT)

For non-emergency medical transport needs, Infina Health offers an affordable and reliable service. This is ideal for patients who require transportation to and from medical appointments such as dialysis treatments, routine check-ups, or physical therapy, but don’t require emergency medical care during the journey. Our NEMT services are perfect for individuals who simply need assistance with getting to their appointments.

3. Wheelchair Transport

Many patients rely on wheelchairs or mobility devices to move around, and we understand the challenges that come with this. Our wheelchair transport vehicles are specially designed to accommodate these needs, with ramps for easy access and secure seating arrangements to ensure the patient’s safety and comfort. Whether you’re heading to dialysis or another medical appointment, you can trust Infina Health to get you there safely and comfortably.

4. Bariatric Transport

Obesity can present unique challenges when it comes to medical transportation. Infina Health provides bariatric transport services that are specifically designed to accommodate individuals with higher weight requirements. Our vehicles feature reinforced seating and additional space to ensure comfort, dignity, and safety. No matter your size or mobility needs, we’ll ensure that you are transported in a way that is safe and comfortable.

5. Basic Life Support (BLS) Transport

For patients who require minimal medical support, our Basic Life Support (BLS) transport services provide a trained EMT or paramedic to monitor vital signs and manage any potential emergencies. This is ideal for patients who do not require immediate medical intervention but may need support during transport. Our BLS services ensure that you have a professional with you at all times while you’re en route to your treatment or medical appointment.

6. Advanced Life Support (ALS) Transport

For those who require more intensive medical support, Advanced Life Support (ALS) services are available. Our ALS transport services are staffed with paramedics who are trained to handle more critical medical situations. We equip our ALS vehicles with advanced medical equipment to provide support for patients who require constant monitoring, such as those undergoing dialysis or recovering from surgery.

7. Critical Care Transport (CCT)

Critical care transport is for patients who need intensive, life-saving medical care during transport. Whether the patient is in critical condition or needs to be monitored for a severe illness or injury, our CCT service offers comprehensive care during transit. Our team of doctors, nurses, and paramedics work together to stabilize the patient and provide advanced life support as they are transported to the appropriate medical facility.

8. Stretcher Transport

For patients who cannot sit up during transport or need to remain completely horizontal, stretcher transport is available. Our vehicles are equipped with stretchers that allow for safe, secure, and comfortable transportation for patients who are immobile or need to avoid sitting up due to medical reasons. Our staff is trained to handle stretcher-bound patients with the utmost care.

9. Sedan Service

Not every medical transport requires a specialized vehicle. If you are an independent patient who needs a simple, comfortable ride to a medical appointment, our sedan service is the ideal option. With a sedan, you get a comfortable and stylish vehicle that will get you to your destination on time. Perfect for those who don’t need medical assistance during the ride.

10. Livery Service

Sometimes you may want a more luxurious experience for your ride. Our livery service offers a high-end, private transportation option for those seeking both comfort and style. Whether you’re headed to a medical appointment or need transport for another non-medical reason, our livery service provides privacy, convenience, and comfort.

We Make Medical Transportation to Dialysis Centers Affordable

We understand that medical expenses can be a significant concern, and we’re committed to making our services accessible. Infina Health works with many insurance providers to help cover the cost of medical transportation. Here’s how the process works:

• Insurance Coverage: Many insurance plans, including Medicare and Medicaid, may cover non-emergency medical transportation for patients requiring regular dialysis treatments. We work with your insurance provider to ensure that transportation costs are either covered or minimized.

• Self-Payment Options: If insurance doesn’t cover the transportation costs, we offer affordable, transparent pricing with no hidden fees. We accept various payment methods, including credit cards, debit cards, and bank transfers. We also offer payment plans in some cases to make our services even more affordable.

• Billing Process: Once your service is completed, we send an invoice that clearly outlines the charges for your transportation. If you are paying through insurance, we will handle the billing directly with your insurance provider.

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How Our Medical Transportation Works

The process of booking and using Infina Health’s medical transportation services is easy and seamless. Here’s how it works from start to finish:

Step 1: Book Your Ride

Whether you prefer to call, email, or book online, the process is simple. You provide us with your appointment time, medical needs, and location, and we’ll take care of the rest. Our booking form is designed to capture all the information we need to ensure we send the right vehicle and care team for your journey.

Step 2: Receive Confirmation

After your booking, you’ll receive a confirmation email with all the details of your ride. If there are any changes to your appointment or transportation needs, our customer service team will reach out to ensure you are informed.

Step 3: Transport to Your Destination

On the day of your appointment, our driver or medical professional will arrive promptly at your location. We’ll assist you in getting into the vehicle comfortably, ensuring you are securely seated or properly positioned. During the ride, we’ll provide you with any necessary medical support, and our drivers will make sure to take the most efficient route to your destination.

Step 4: Arrival and Assistance

Upon arrival at your destination, our team will assist you with getting out of the vehicle safely and ensure that you are settled in at your appointment location. If necessary, we’ll remain available to assist with any follow-up transportation needs.

Have a dialysis treatment coming up? Why not secure your ride today?

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Customer Testimonials

Our customers trust us for outstanding service and quality. Don’t just take our word for it. Read the testimonials from our satisfied customers!

“Infina Health has been a lifesaver for my mother. She’s unable to walk long distances, and the wheelchair transport service is amazing. The drivers are kind, and the vehicle is always clean and comfortable. Thank you for providing such a reliable service!” –Sasha T.

“I’ve been using Infina Health for a few months now for my dialysis treatments. The booking process is seamless, and I always feel safe and well-cared for during my ride. I couldn’t be happier with their service!” –Joseph D.

“As a caregiver for my father, I can’t express enough how much peace of mind Infina Health gives me. They show up on time, are always courteous, and take such great care of my dad. I highly recommend their services!” -Alice K.

Get the Best Medical Transport for Every Patient’s Needs

At Infina Health, our mission is to make medical transportation a hassle-free experience for you or your loved ones. Whether you need non-emergency transportation for routine dialysis sessions or more specialized services like critical care transport, we are here to ensure that your needs are met with professionalism, compassion, and care.

We know that accessing reliable transportation is essential for maintaining your health and well-being, especially when you’re dealing with frequent medical appointments. With Infina Health, you can rest assured that we’ll be there to provide a safe, comfortable, and punctual ride to your destination. We take pride in offering a wide range of services to meet all the unique needs of our patients, and our team is always ready to assist you every step of the way.

To book a ride or get more information about our services, please contact us by phone at 1-888-446-3462, email us at info@infinahealth.com, or fill out the contact form on our website. We look forward to serving you and ensuring your dialysis transportation experience is smooth and stress-free.

Need assistance with your dialysis transport? Contact us and let us take care of the details.

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