Frequently Asked Questions
Q: How far in advance should I book medical standby services for my concert?
A: We recommend booking our medical standby services at least 3-4 weeks in advance of your concert. This allows us ample time to coordinate with your event’s specific needs, prepare necessary medical equipment, and ensure the proper number of medical professionals are available for your event. However, we understand that sometimes events are planned on short notice, and we will do our best to accommodate last-minute requests, depending on our availability.
Q: Can you provide medical standby for small private concerts?
A: Yes, Infina Health provides medical standby services for events of all sizes, including small private concerts. Whether you are hosting a corporate event, a VIP gathering, or a small indoor concert, we can tailor our services to meet the specific needs of your event. We understand that the safety of your guests, performers, and staff is important regardless of the size of the event. Our team will ensure that even smaller events are covered with the same high level of professionalism and care as larger festivals or arena concerts.
Q: What medical equipment do you bring to concerts?
A: Infina Health ensures that every concert, regardless of size, is fully equipped to handle any medical situation. The medical equipment we bring includes: Defibrillators (AEDs): For immediate response to cardiac arrest. Oxygen tanks and masks: For attendees experiencing breathing difficulties or respiratory distress. Stretchers and medical evacuation tools: To transport patients safely in the event of an emergency. First aid kits: These include basic supplies for cuts, abrasions, and sprains. Advanced trauma and first responder kits: For more serious injuries such as fractures or head trauma. Pain relief and IV fluids: For situations that require pain management or rehydration. Specialized equipment for bariatric or wheelchair-bound attendees, ensuring accessibility and comfort in case of emergencies. We also bring portable equipment for mobile medical stations that can be set up throughout the venue to ensure that medical support is always within reach.
Q: Do you provide medical services for outdoor concerts and festivals?
A: Yes, we specialize in providing medical standby services for outdoor concerts and festivals, which often present unique challenges such as difficult terrain, fluctuating weather conditions, and large crowds. Our teams are trained to handle medical emergencies in outdoor environments, including exposure-related conditions like heatstroke, hypothermia, dehydration, and injuries resulting from falls or accidents.
Q: How many medical staff members do I need for my concert?
A: The number of medical staff required depends on the size and nature of your event. For small concerts or private events, we typically recommend one or two medical professionals, including a paramedic or EMT. For larger events, such as music festivals or arena concerts, the number of staff can range from a small team of 5-10 to larger teams of 20+ for multi-day events or festivals with thousands of attendees.
Q: What types of medical conditions do your staff handle at concerts?
A: Our medical teams are fully trained and equipped to handle a wide range of medical conditions, including but not limited to: Cardiac emergencies (heart attacks, arrhythmias, etc.) Traumatic injuries (broken bones, head injuries, lacerations) Respiratory issues (asthma attacks, allergic reactions, breathing difficulties) Heat-related illnesses (heatstroke, dehydration, sunburn) Crowd-related injuries (trampling, falls, sprains) Severe allergic reactions (anaphylaxis) and the use of epinephrine if necessary Seizures and neurological events Non-emergency medical support such as administering pain relief, managing medications, or providing assistance to those with pre-existing conditions like diabetes